The Medexsoft support team is available 24 hours a day, 7 days a week, including holidays. Critical problems or service questions are prioritized and resolved through a four-tier service program. Administrative issues are generally resolved during normal business hours, 8:00 am to 5:00 pm pacific standard time, Monday through Friday. Customer support issues should be directed to the Medexsoft Helpdesk. The Medexsoft Helpdesk can be reached at 1.866.MEDX.SOFT or email us at support@medexsoft.com.
